D E L I V E R Y

We will aim to post your item within 3-5 days of your order being received. All orders are shipped using Evri or Parcelforce for larger items. Both shipping forms are fully tracked services. Please note: larger items such as large pots and artwork have a longer processing time - please allow 1-2 weeks for these items to be shipped after the order has been received. 

Unfortunately we are unable to offer a next day delivery service at this moment in time however we are working on this to be available in the future. 

Please note: We are unable to accept responsibility once the item is shipped, if any issues are encountered you will need to contact the courier directly to resolve the issue. 

INTERNATIONAL SHIPPING:

For international orders, if you see a vase/pot you like and you wish to purchase, send an email to: info@ebony-fawn.com and I can get you a quote for international shipping. Just be aware that International shipping is costly so that’s worth knowing! If you’re happy with this then I will be more than happy to ship to you! I will not be responsible for any customs fees/import fees and it is the responsibility of the customer to cover these payments. The same goes for artwork. If you see an original piece that you would like then send over an email. If you’re overseas and interested in commissioning a piece of art, mention this in the ‘comments’ section of the enquiry form on the website.